No products in the cart.
Last updated 02/14/2022
Thank you for visiting and shopping at Nunu’s Pet Shop! Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
SHIPMENT PROCESSING TIME
All orders are processed within 5 business days. Since all the products are shipped from China, shipments takes 15-20 days to get delivered. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
SHIPPING RATES & DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.
|Shipment method||Estimated delivery time||Shipment cost|
|USPS Standard||3-5 business days||Free|
|FedEx Two Days||2 business days||$12.95|
|FedEx Overnight *||1-2 business days||$19.95|
Delivery delays can occasionally occur.
SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES
Nunu’s Pet Shop ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. However, oversize items may need to be reconsidered.
SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
CUSTOMES, DUTIES & TAXES
Nunu’s Pet Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Nunu’s Pet Shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
Return / Refund Policy
Our Return / Refund Policy provides detailed information about options and procedures for returning your order